Shipping Policy

Last Updated: September 25, 2026

Thank you for shopping with us. We are committed to providing a smooth and reliable shipping experience for every order.

Order Processing

Orders are usually processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays. During holidays, promotions, or periods of high order volume, processing may take additional time.

Shipping Time

After your order has been processed and shipped, delivery usually takes approximately:

• United States: 5–10 business days

• International Orders: 7–15 business days

Delivery times are estimates and may vary depending on the destination, shipping carrier, weather, customs, or other circumstances outside our control.

Shipping Charges

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and available shipping method.

If free shipping is offered, the applicable free-shipping conditions will be displayed on the store or at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available.

Tracking information may take 24–48 hours to update after the package has been handed to the carrier.

Delayed or Lost Orders

If your order is delayed, please contact us so we can assist you.

If tracking shows that your package has been delivered but you have not received it, please first check with household members, neighbors, and your local delivery carrier.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an incorrect address after placing your order, please contact us as soon as possible. We will try to update the address before the order is shipped, but changes cannot be guaranteed after fulfillment has started.

International Orders

International customers may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by their country.

These charges are not included in the product price unless specifically stated at checkout.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and product. We will review the issue and assist you according to our return/refund policy.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team through the Contact Us page on our website.

We appreciate your business and thank you for shopping with us.